HOW TO

Setup and Use Your Porter App efficiently

Managing Automated Messages

  • Preview / Edit / Send Messages

You can preview the content of your scheduled automated messages, and edit them for individual guests before their scheduled time. If you like, you can trigger sending an automated message manually by going to Calendar > Reservation Details.

Manage Automated Messages
You can also cancel your messages →
Manage Automated Messages

  • Manage / Edit / Delete Rules

You always have full control over your automated message rules. You can view all the rules you have created so far by going to Messaging > Message Automation > Automation Rules. They are grouped under their triggers: Confirmation, Check-in, and Check-out.

You can switch on/off your rules for future reservations. It is also possible to view related listings of each automated message rule. If you want to change something about your rule, you can click Edit below the rule.

Message Rules

You can change the scheduled time, related listings, and template on the edit page. In order to apply advanced filters for automated messages, you can click Advanced. Deleting rules are also possible on the edit page.

Next Step: Advanced Message Settings

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