• How to use Your Porter App

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    Setup and Use Your Porter App efficiently

Deposit Management

Protect your property from any possible damage or misuse with Deposit Management feature! If you are collecting security deposits from Bookingcom or direct booking reservations, you can automate this process using Your Porter App.

Deposit Management feature can be used for Bookingcom and direct booking website reservations.

According to your preferences, it is possible to just authorize or charge a deposit from your guest. After the guest's check-out, you can release the deposit amount if nothing is reported. You can also release a deposit manually before its release date or capture and charge a custom amount when it is necessary.

Deposit Management flow:

  1. You receive a new reservation from Bookingcom or your direct booking website created by Your Porter App
  2. Guest submitted a valid credit card
  3. Depending on your settings, we authorize/charge the deposit X days before the check-in
  4. You receive a notification email with a link for deposit management page
  5. If nothing is reported, we will release the deposit Y days after check-out
  6. You receive an email after we release, partly or entirely capture the deposit.

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